Lawrence Reporter

The VA Eastern Kansas Health Care System, subsidiary 589GU in Lawrence, Kansas, scheduled 738 pending appointments during the period ending November 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 725 had a wait time of 30 days or less (98.2%) and 13 appointments (1.8%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
589A5	Topeka	22,585	21,176	1,409
589A6	Leavenworth	19,363	17,828	1,535
589GI	St. Joseph	2,782	2,754	28
589GR	Junction City	2,635	2,489	146
589GJ	Kansas City	1,209	1,197	12
589JE	Platte City	1,068	1,041	27
589GU	Lawrence	738	725	13
589GV	Fort Scott	546	540	6
589GM	Chanute	305	295	10
589GP	Garnett	152	150	2
589BU	Leavenworth	12	12	0

Source: U.S. Veteran's Administration